As part of their ongoing commitment to providing an exceptional customer experience, Novoferm are proud to introduce their brand-new Customer Success Manager, Alison Jarrett.
Alison joins the ever-growing Novoferm family, bringing with her a wealth of knowledge and experience spanning over 20 years, including ten years in management. The mother of two has proven herself efficient, innovative, and methodical, able to resolve projects to the highest standards with meticulous attention to detail.
Alison started out at Dupont selling printing consumables before moving to Agfa to help establish a new team. She has spent the last eight years working in London for software company, Adgistics, managing an international helpdesk. Alison is described by those who’ve worked with her as a highly respected customer service professional. She holds an abundance of experience, including ten years in management.
Her efficient, innovative, methodical approach to managing and resolving projects has brought her much success, and Novoferm are pleased to see this success replicated with them. Novoferm are committed to delivering exceptional customer service. They are confident Alison can help them with this with her having achieved record-high customer satisfaction rankings, improvements to the bottom line and turnabout of underperforming operations.