Since becoming a valued team member, Bethany has had the pleasure of watching the team grow in members and strength, resulting in better teamwork and service.
When we asked what got Bethany interested in the position, she replied, “I had not worked in a customer service/ administrative office role before, so I saw it as a worthy first step to develop [the] necessary skills for any career.”
When Bethany first joined the company, she was one of few members in a hardworking team who went above and beyond to give to a demanding role. As Novoferm has continued to grow, so has the team around her, although the experience gained during these early months has proven to be invaluable.
Bethany has since passed this knowledge and experience on, training others while ensuring customers receive a satisfying service.
The best thing Bethany has learned in her current position has been patience. From handling challenging situations to training new team members, Bethany quickly learned that patience was key to getting tasks done quickly and smoothly. Bethany has come to love the friendly, fun team she works with, citing it as the thing she likes most about working at Novoferm.
When asked what the best career decision she ever made was, Bethany remarked that it was “when I accepted the role of supervisor at my part-time job I had alongside university, as it taught me key skills such as leadership and prioritising tasks.”
In closing, Bethany was asked why someone should consider joining Novoferm, to which she replied, “Not only would they feel supported and valued by their colleagues, but they would be able to develop new skills in a friendly and fast-moving environment, which I believe is essential experience.”